Vice President, Business Transformation & Operations Support
Jeff joined CIBC in 2004 following several years of experience in electronics manufacturing and medical equipment industries. At CIBC, Jeff has worked in retail banking, process engineering, internal audit, wholesale banking, risk management, project management and back office operations. Jeff currently leads CIBC’s back office strategic transformation, a core component of which is related to managing the long tail of paper-based processes through enhanced imaging and automation. Jeff is a licensed Professional Engineer in Ontario and holds several accreditations in Six Sigma, financial services and a Bachelor of Science in Mechanical Engineering from Queen’s University in Kingston.