Smart processes are a way to codify the valuable knowledge locked away in the human workforce and to simultaneously automate routine tasks and build in business rules around decisions. The purpose of this session is to look at the exceptional uses of workflow/business process management (BPM) to automate processes through incorporation of artificial intelligence, data sources, Big Data, Internet of Things and human interaction when needed.
You’ll return to your organization with:
- The BPM practices for orchestrating data, objects, connected devices and humans
- An understanding of how codifying processes can have tremendous payback
- The ways in which automation will be needed to maintain performance levels
Tags: Process Automation, Smart Processes, Efficiency