EXECUTIVE WORKSHOPS

EXECUTIVE WORKSHOPS

Our Platinum Conference Package gives you red carpet access to everything at DOCUMENT Strategy Forum ’17, including our premier Executive Workshops on Wednesday, May 3.

These intensive, 2.5-hour workshops are reserved for only our top package attendees who are looking to gain a competitive edge.

FOR CUSTOMER EXPERIENCE & CUSTOMER ENGAGEMENT PROFESSIONALS

 WS100 – Customer-Obsessed Message Management
Featuring Paul Fuegner & Sheryl Pattek, Vice President & Executive Partner, Forrester Research
Wednesday, May 3 • 10:00am – 12:30pm

It’s the age of the customer, and they are in control of turning your life upside down. Now, you must deliver relevant messages where, when and how your customers prefer. The answer? A strategic message architecture that links customer engagement activities into a consistent messaging system. In this interactive workshop, you will put into practice a Forrester framework for strategic message management that will accelerate the development and simplify the management and delivery of contextual messaging.

You’ll leave this Executive Workshop with:


FOR INFORMATION MANAGEMENT & BUSINESS PROCESS MANAGEMENT PROFESSIONALS

WS200 – Automating Business Processes for Digital Transformation: AIIM’s BPM Specialist Course
Featuring Bob Larrivee, Vice President and Chief Analyst, AIIM
Wednesday, May 3 • 10:00am – 12:30pm

The AIIM BPM Specialist course provides practical guidance to map, standardize, automate and manage operational processes with the right strategies, tools and technologies. You will leave with a systematic approach to manage your processes across the enterprise. This special Executive Workshop builds upon AIIM’s online training program. In Chicago, you’ll learn how to map and document processes and related content, design future state process models and automate operational processes for your organization.

As a result of completing the entire training program, you’ll acquire the necessary skills to:

 

Attendees will earn BPM Specialist designation after passing the online exam, as well as earn 2.5 AIIM CECs and 2.5 AIIM CIP CEUs.

*This package includes admittance to AIIM’s BPM Specialist Course Workshop, all course materials and access to the online exam.